General Conditions of Online Sales


Legal information

The ownership of this Website is held by CENTRO DE SERVICIOS CATALONIA SPAIN, S.L. (hereinafter cbcspain.com).

These General Online Sales Conditions are intended to regulate the contractual relationship between the User and the owner of the Website www.cbcspain.com regarding the purchase of the services offered through it.

In addition to reading these Conditions, the User, before accessing and browsing the Website, must have read the Legal Notice and Conditions of use, including the Cookies Policy, the Privacy Policy. By using this website or requesting the acquisition of a service through it, the User agrees to be bound by these conditions and by all the aforementioned.

It is informed that these Conditions of sale may be modified at any time. The User is responsible for consulting them each time they access, browse or use the Website, as those that are in force at the time the purchase of products and / or services is requested.

For all the questions that the User may have in relation to these Conditions, they can contact the owner of the Website by calling the telephone number (+34) 938 393 624, or by email This email address is being protected from spambots. You need JavaScript enabled to view it..


The User agrees to make a responsible and correct use of the website, extending this responsibility to:

  • Make use of the website only to make legally valid inquiries and purchases.
  • Do not make any false or fraudulent order. If it could reasonably be considered that a purchase of this nature has been made, it could be canceled by the owner of the same page.
  • Provide true and lawful User contact information, such as email address, postal address or other data, so that the owner of the website can contact him if necessary. The User consents to such communication, regarding the services provided, by checking the corresponding box on the purchase and contact form. (See our Privacy Policy)

The User declares to be over 18 years of age and have sufficient legal capacity to enter into contracts through this website.

Purchase and sale process and procedure

In the purchase and sale procedures, the User must follow the established purchase procedure and may modify both the selected services and the quantity thereof, the completed personal data and the form of payment going back in the purchase procedure of the website before the Definitive acceptance, by confirming the sale by clicking on the "Confirm purchase" button.

Once the purchase has been made, it will be confirmed by sending an email, within a maximum period of 24 hours, to the address indicated by the buyer, confirming the products purchased, the costs, taxes and shipping costs, the way of payment and the place and delivery time.

Price and payment methods

The prices of the products and / or services offered on the website are indicated in euros, and may change at any time. The User is informed that said changes will not affect orders and purchases for which the buyer has already received an order confirmation.

Payment of the contracted products and / or services may be made through one of the following ways:

  • Credit or debit card
  • PayPal

The prices applicable to the service will be charged by cbcspain.com automatically, through the credit card information provided by the User in the Registration Form or through the PayPal platform. cbcspain.com will not have access to the personal data provided by the User to carry out the transaction, the corresponding financial entities being responsible for the treatment of these.

The prices charged will not be refundable. The cancellation and compensation rates and expenses, as well as their updates, are available at all times on the Website and are subject to possible modifications. The User is recommended to periodically access the Website to know the applicable rates at all times.

Likewise, all promotions and discounts, as well as their conditions of use, will be available on the Website that reserves the right to restrict use and to recover the amount of promotions, invitations and discounts to those Users who make inappropriate use, unlawful or abusive thereof. It is strictly forbidden for a User to create different accounts on cbcspain.com or share an electronic payment method with other Users in order to unduly benefit from discounts and invitations.


The VAT in force at the time of purchase will be applied to the price of services. The VAT applied to the final price will be reflected once the service is provided.

The subjects exempt from VAT payment must indicate this at the time of completing their personal data, when making the purchase.

Purchases made by natural or legal persons in non-EU countries will be exempt from VAT.


In accordance with the General Law for the Defense of Consumers and Users and other complementary laws, approved by virtue of Royal Legislative Decree 1/2007, of November 16, cbcspain.com pays special attention to the protection of consumer rights and Users. Therefore, its objective is to present the contracting conditions clearly and precisely, and makes the contact and information email This email address is being protected from spambots. You need JavaScript enabled to view it. available to the User who has the status of Consumer.

In any case, cbcspain.com, must state that due to the application of article 103 (especially sections a and m) of Royal Legislative Decree 1/2007, of November 16, there is no provision for the right of withdrawal in the procurement of goods and services offered by cbcspain.com.


In general, the company will not be responsible for any breach or delay in fulfilling any of the obligations assumed, when it is due to events that are beyond the reasonable control of the company, that is, due to causes of Force Majeure.

Complaints and claims

The User of the Website may communicate their complaints, claims or any other comment they wish to make through the email This email address is being protected from spambots. You need JavaScript enabled to view it. or postal mail to the registered office located at Plaza Francesc Macià, 7 floor 10, 08209 Barcelona, ​​or by calling at (+34) 938 393 624.

In addition, official claim forms are available to consumers and Users, and these can be requested from the company at any time, using the contact information mentioned in these Conditions.

Personal data protection

The information or personal data that the user provides to cbcspain.com will be treated in accordance with the provisions of the Privacy Policies. Likewise, the necessary technical and organizational measures have been adopted to guarantee their security, integrity and confidentiality in accordance with the applicable legislation on the matter. For more information go to our Privacy Policy.

Applicable law and jurisdiction

The purchasing system is subject to the legislation in force in Spain. For the resolution of any conflict that may arise between the parties, the Judges and Courts of the User's place of residence will be competent.

Likewise, cbcspain.com appears as an establishment adhering to the consumer Arbitration System through which the consumers of cbcspain.com can resolve any type of claim out of court.

Additional terms of use for companies

1. Object

The use of the Website www.cbcspain.com (hereinafter, the "Website"), either with its current name or with any other name that may appear in the future, by Users who contract the service in name of companies is subject to acceptance of the General Conditions of Use and these Additional Conditions of Use. The terms used in these Additional Conditions of Use have the same meaning that is attributed to them in the General Conditions of Use, unless otherwise expressly indicated.

2. Use of distinctive signs and invoicing

cbcspain.com will not be able to use in any way the registered trademarks, logos, commercial names, domain names on the Internet, and any other distinctive sign of the company whose billing information is entered by the User without the prior and written authorization of the same.

Such authorization will not be necessary for the use of the same in commercial materials, proposals and / or presentations to third parties, as well as for their publication on the website.

To this end, the User declares under his sole responsibility that he has the necessary powers for the transfer of use referred to in the previous section, cbcspain.com being exempt from any liability arising from a transfer of improper use by the User.

The User authorizes cbcspain.com to issue the invoices in PDF format and send them by email, using any cbcspain.com domain address as the sender and the User email address as the recipient.

3.Applicable law and jurisdiction

These Additional Conditions of Use, as well as the relationship between cbcspain.com and the User, will be governed and interpreted in accordance with Spanish law. The parties agree to submit to the exclusive jurisdiction of the courts of the city of Barcelona for the resolution of any controversy in relation to these General Conditions of Use or the relationship between them.

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