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Cookies Policy

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At CENTRO DE SERVICIOS CATALONIA SPAIN, S.L., we use our own and third-party cookies in order to improve the quality of our service, provide a better browsing experience, and identify technical problems that may arise on the web. Likewise, in case the user gives his consent, cbcspain.com may use cookies that allow him to obtain more information on preferences and personalize the website with his individual interests.

In compliance with the provisions of article 22.2 of Law 34/2002, of July 11, on services of the information society and electronic commerce, this website informs you about the cookie policy.

What are cookies?

Cookies are small data files that are downloaded to your computer and other communication devices, which store information and are saved in the User's browser. Cookies allow a page or Website to store and retrieve information about browsing habits, allowing to remember different parameters and information about the User.

The User may at any time modify the preferences of the browser used in order to prevent the installation of said files when consulting this website.

What type of cookies does this website use?

The www.cbcspain.com website may use third-party services that collect information for statistical purposes, the use of the Website by the User and for the provision of other services related to it and other internet services.

In particular, this Website uses Google Analytics, a web analytics service provided by Google, Inc., domiciled in the United States with headquarters at 1600 Amphitheater Parkway, Mountain View, California 94043. For the provision of these services, they use cookies. that collect the information, including the IP address of the User, which will be transmitted, processed and stored by Google in the terms established on the Google.com website. Including the possible transmission of said information to third parties for reasons of legal requirement or when said third parties process the information on Google's behalf.

This Website uses the following types of cookies:

  • Technical cookies: They are those that allow the User to navigate through a web page, platform or application and the use of the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, accessing to parties with restricted access, carry out the purchase process of an order, make the request for registration or participation in an event, use security elements during navigation, store content for the broadcast of videos or sound, or share content through social networks.
  • Personalization cookies: They are those that allow the User to access the service with some predefined general characteristics based on a series of criteria in the User's terminal, such as the language or type of browser through which they connect to the service.
  • Analysis cookies: They are those that, well treated by cbcspain.com or by third parties, allow to quantify the number of Users and thus carry out the statistical measurement and analysis of the use that Users make of the service offered. For this, your browsing on our website is analyzed in order to improve the offer of products or services that we offer you.
  • Advertising cookies: They are those that, well treated by cbcspain.com or by third parties, allow to manage in the most efficient way possible the offer of the advertising spaces that are on the website, adapting the content of the advertisement to the content of the requested service or to the use it makes. from our website. To do this we can analyze your internet browsing habits and we can show you advertising related to your browsing profile.
  • Behavioral advertising cookies: They are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided. These cookies store information on the behavior of Users obtained through the continuous observation of their browsing habits, which allows developing a specific profile to display advertising based on it.

Cookies management

The user can allow, block or delete the cookies installed on his computer by configuring the options of the browser installed on his computer. However, if you do so, the website may not function properly and cbcspain.com may not be able to provide you with an optimal User experience.

Google Chrome:

  1. We click on the menu icon.
  2. Select "settings".
  3. Select "advanced settings".
  4. Select "privacy".
  5. Select "content settings".
  6. Select the function you want:
    1. Allow local data to be stored.
    2. Keep local data only until you exit the browser.
    3. Do not allow data to be saved from sites.
    4. Block the data of sites and third-party cookies.
  7. Once you have selected the desired option, click on "done".

Internet Explorer:

  1. We click on the "start" icon.
  2. Select "internet options" from the "tools" menu.
  3. Select "privacy".
  4. Select "settings".
  5. Select the option you want and click "accept".

Microsoft Edge (Explorer 10):

  1. We click on the "more" icon.
  2. Select "settings".
  3. Select "advanced settings".
  4. Select "cookies" under "Privacy and services".
  5. Select the option you want from the drop-down menu.

Firefox:

  1. We click on the "menu" icon.
  2. Select "options".
  3. Select "privacy".
  4. Select the option you want from the drop-down menu.

Safari:

  1. We click on "safari".
  2. Select "preferences".
  3. Select "privacy".
  4. Select "cookies and website data".
  5. Select the option you want from the available ones.

You should be aware that if the user deletes or blocks all cookies on this website, part of it may not work correctly or the quality of the website may be affected.

If you need more information about our Cookies Policy, you can contact cbcspain.com through the communication channels. It is also recommended that you consult the support web pages of each browser.

General Conditions of Online Sales

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Legal information

The ownership of this Website is held by CENTRO DE SERVICIOS CATALONIA SPAIN, S.L. (hereinafter cbcspain.com).

These General Online Sales Conditions are intended to regulate the contractual relationship between the User and the owner of the Website www.cbcspain.com regarding the purchase of the services offered through it.

In addition to reading these Conditions, the User, before accessing and browsing the Website, must have read the Legal Notice and Conditions of use, including the Cookies Policy, the Privacy Policy. By using this website or requesting the acquisition of a service through it, the User agrees to be bound by these conditions and by all the aforementioned.

It is informed that these Conditions of sale may be modified at any time. The User is responsible for consulting them each time they access, browse or use the Website, as those that are in force at the time the purchase of products and / or services is requested.

For all the questions that the User may have in relation to these Conditions, they can contact the owner of the Website by calling the telephone number (+34) 938 393 624, or by email This email address is being protected from spambots. You need JavaScript enabled to view it..

User

The User agrees to make a responsible and correct use of the website, extending this responsibility to:

  • Make use of the website only to make legally valid inquiries and purchases.
  • Do not make any false or fraudulent order. If it could reasonably be considered that a purchase of this nature has been made, it could be canceled by the owner of the same page.
  • Provide true and lawful User contact information, such as email address, postal address or other data, so that the owner of the website can contact him if necessary. The User consents to such communication, regarding the services provided, by checking the corresponding box on the purchase and contact form. (See our Privacy Policy)

The User declares to be over 18 years of age and have sufficient legal capacity to enter into contracts through this website.

Purchase and sale process and procedure

In the purchase and sale procedures, the User must follow the established purchase procedure and may modify both the selected services and the quantity thereof, the completed personal data and the form of payment going back in the purchase procedure of the website before the Definitive acceptance, by confirming the sale by clicking on the "Confirm purchase" button.

Once the purchase has been made, it will be confirmed by sending an email, within a maximum period of 24 hours, to the address indicated by the buyer, confirming the products purchased, the costs, taxes and shipping costs, the way of payment and the place and delivery time.

Price and payment methods

The prices of the products and / or services offered on the website are indicated in euros, and may change at any time. The User is informed that said changes will not affect orders and purchases for which the buyer has already received an order confirmation.

Payment of the contracted products and / or services may be made through one of the following ways:

  • Credit or debit card
  • PayPal

The prices applicable to the service will be charged by cbcspain.com automatically, through the credit card information provided by the User in the Registration Form or through the PayPal platform. cbcspain.com will not have access to the personal data provided by the User to carry out the transaction, the corresponding financial entities being responsible for the treatment of these.

The prices charged will not be refundable. The cancellation and compensation rates and expenses, as well as their updates, are available at all times on the Website and are subject to possible modifications. The User is recommended to periodically access the Website to know the applicable rates at all times.

Likewise, all promotions and discounts, as well as their conditions of use, will be available on the Website that reserves the right to restrict use and to recover the amount of promotions, invitations and discounts to those Users who make inappropriate use, unlawful or abusive thereof. It is strictly forbidden for a User to create different accounts on cbcspain.com or share an electronic payment method with other Users in order to unduly benefit from discounts and invitations.

Taxes

The VAT in force at the time of purchase will be applied to the price of services. The VAT applied to the final price will be reflected once the service is provided.

The subjects exempt from VAT payment must indicate this at the time of completing their personal data, when making the purchase.

Purchases made by natural or legal persons in non-EU countries will be exempt from VAT.

Returns

In accordance with the General Law for the Defense of Consumers and Users and other complementary laws, approved by virtue of Royal Legislative Decree 1/2007, of November 16, cbcspain.com pays special attention to the protection of consumer rights and Users. Therefore, its objective is to present the contracting conditions clearly and precisely, and makes the contact and information email This email address is being protected from spambots. You need JavaScript enabled to view it. available to the User who has the status of Consumer.

In any case, cbcspain.com, must state that due to the application of article 103 (especially sections a and m) of Royal Legislative Decree 1/2007, of November 16, there is no provision for the right of withdrawal in the procurement of goods and services offered by cbcspain.com.

Responsibilities

In general, the company will not be responsible for any breach or delay in fulfilling any of the obligations assumed, when it is due to events that are beyond the reasonable control of the company, that is, due to causes of Force Majeure.

Complaints and claims

The User of the Website may communicate their complaints, claims or any other comment they wish to make through the email This email address is being protected from spambots. You need JavaScript enabled to view it. or postal mail to the registered office located at Plaza Francesc Macià, 7 floor 10, 08209 Barcelona, ​​or by calling at (+34) 938 393 624.

In addition, official claim forms are available to consumers and Users, and these can be requested from the company at any time, using the contact information mentioned in these Conditions.

Personal data protection

The information or personal data that the user provides to cbcspain.com will be treated in accordance with the provisions of the Privacy Policies. Likewise, the necessary technical and organizational measures have been adopted to guarantee their security, integrity and confidentiality in accordance with the applicable legislation on the matter. For more information go to our Privacy Policy.

Applicable law and jurisdiction

The purchasing system is subject to the legislation in force in Spain. For the resolution of any conflict that may arise between the parties, the Judges and Courts of the User's place of residence will be competent.

Likewise, cbcspain.com appears as an establishment adhering to the consumer Arbitration System through which the consumers of cbcspain.com can resolve any type of claim out of court.

Additional terms of use for companies

1. Object

The use of the Website www.cbcspain.com (hereinafter, the "Website"), either with its current name or with any other name that may appear in the future, by Users who contract the service in name of companies is subject to acceptance of the General Conditions of Use and these Additional Conditions of Use. The terms used in these Additional Conditions of Use have the same meaning that is attributed to them in the General Conditions of Use, unless otherwise expressly indicated.

2. Use of distinctive signs and invoicing

cbcspain.com will not be able to use in any way the registered trademarks, logos, commercial names, domain names on the Internet, and any other distinctive sign of the company whose billing information is entered by the User without the prior and written authorization of the same.

Such authorization will not be necessary for the use of the same in commercial materials, proposals and / or presentations to third parties, as well as for their publication on the website.

To this end, the User declares under his sole responsibility that he has the necessary powers for the transfer of use referred to in the previous section, cbcspain.com being exempt from any liability arising from a transfer of improper use by the User.

The User authorizes cbcspain.com to issue the invoices in PDF format and send them by email, using any cbcspain.com domain address as the sender and the User email address as the recipient.

3.Applicable law and jurisdiction

These Additional Conditions of Use, as well as the relationship between cbcspain.com and the User, will be governed and interpreted in accordance with Spanish law. The parties agree to submit to the exclusive jurisdiction of the courts of the city of Barcelona for the resolution of any controversy in relation to these General Conditions of Use or the relationship between them.

Legal advice and terms of use

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The purpose of this document is to establish the General Conditions of use of the portal www.cbcspain.com (hereinafter, the web), either with its current name or with any other that may appear in the future.

El acceso al presente Sitio web, así como el uso de los materiales contenidos en la misma, implica que el Usuario ha leído, conoce y acepta sin reserva alguna las presentes condiciones, debiendo acceder periódicamente a éstas para su conocimiento, pues las mismas podrán ser modificadas unilateralmente por parte del titular de la web.

In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), the User is informed that the owner of the web is CENTRO DE SERVICIOS CATALONIA SPAIN, SL (hereinafter, cbcspain.com), with NIF B-66621772, with address at Plaça Francesc Macià 7, floor 10, 08029 Barcelona (Spain), incorporated before the Barcelona notary, Don Juan Ignacio Castro Girona Martinez, dated 15 October 2015. Registered in the Barcelona Mercantile Registry, Volume 45019, Folio 72, Page 474453, 1st Registration.

CENTRO DE SERVICIOS CATALONIA SPAIN, S.L. is committed to respecting the privacy of Users and strives to offer them a safe customer experience.

The owner of the website reserves the right to modify these conditions in order to adapt them to the current legislation applicable at all times, to the latest jurisprudential and usual market practices.

These conditions of use do not exclude the possibility that cbcspain.com may establish particular conditions for the use of certain content and services, which must be known and accepted by the User prior to the use / contracting of the same.

Users

User is considered any person, whether physical or legal, who accesses, browses, uses or participates in the services and activities, free or onerous, developed through this Website.

Terms of use

The mere access and use of the Website implies that the User agrees to be bound by this Legal Notice and Conditions of Use, the Cookies Policy and the Privacy Policy, which constitute an agreement between the User and CENTRO DE SERVICIOS CATALONIA SPAIN, SL and they substitute any other pact, agreement or previous promise agreed between the parties. Said access and use will be at the sole risk and responsibility of the User, in case of not agreeing with them, please do not access and / or use this website.

Access to the web content is free, without the need for a subscription or prior registration, unless the User wants to purchase or contract any of the services offered on the cbcspain.com website.

CENTRO DE SERVICIOS CATALONIA SPAIN, S.L. reserves the right to deny or withdraw access to the portal and / or the services offered, without prior notice to those Users who may be breaching these conditions of use.

To use the services of www.cbcspain.com minors must have obtained the authorization of their parents, guardians or legal representatives, who will be responsible for all acts carried out through the web by the minors in their charge. In those services where it is expressly indicated, access will be allowed only and exclusively to those over 18 years of age.

The User agrees to make an appropriate and lawful use of the website and the contents contained therein, in accordance with the legislation applicable at all times, these conditions, good faith, the rules of coexistence, morality , generally accepted good customs and public order. Thus, the User agrees and undertakes not to use this Website for illegal purposes, harmful to the rights and interests of third parties, other Users, or any other Internet User, or in any way that may damage, disable , overload, deteriorate or prevent the normal use of the contents.

The improper use of this website is strictly prohibited by the intentional introduction of programs or technological materials that are harmful or harmful to it (for example, viruses or Trojans). Unauthorized access to the server where information related to the web page is hosted or not allowed. In the same way, it is totally prohibited to carry out denial of services or distributed service attacks.

CENTRO DE SERVICIOS CATALONIA SPAIN, S.L. does not guarantee that its Website complies with the laws of other countries, either totally or partially. If the User resides or is domiciled in any other place than Spain, and decides to access and / or browse this Website, he will do so at his own risk and responsibility, making sure that such access and / or navigation complies with the local legislation applicable in your case.

Portal availability and continuity

The portal www.cbcspain.com is of an indefinite nature as far as its visualization on the internet is concerned. However, it does not guarantee the availability, access and continuity of the operation of the portal and its services, and reserves the right to make the modifications it deems appropriate without the need for prior notice, being able to delete or add both the content and services provided to through it, as the way in which they appear presented or located.

CENTRO DE SERVICIOS CATALONIA SPAIN, S.L. makes every effort to ensure that the content and information supplied through this website comply with the standards of quality, accuracy, veracity, reliability, utility and currency. However, full compliance with these standards is not guaranteed at all times. The User must take into account that said material may not reflect the most recent state of the questions presented.

Contents and services

The content of the cbcspain.com website is intended to offer the User Comprehensive web services (E-commerce, corporate website, APP, legal documents for the website), SEO & amp; Marketing (Positioning, RRSS, Branding), Digital Internationalization and Maintenance (computer maintenance, Web Pack and Hosting).

The owner of the portal is solely and exclusively responsible for the services it provides and for the content directly generated by it. Said responsibility will be excluded in cases in which there are compelling causes of force majeure or in cases where the configuration of the User's equipment is not adequate to allow the correct use of the services provided by www.cbcspain.com.

The mere access to the information contained in this Website does not bind the User in any way, so that it does not generate any type of contractual commitment. Access to such information is only for consultation and / or advertising.

Third-party content and services

The owner of the portal does not previously control, approve or own the content, services, opinions, data communications, files, products and any kind of information from third parties, legal or physical persons, collected on the portal and that have not been entered by cbcspain.com.

Likewise, link means, such as links, banners, buttons, or the like, may be included on the website to third party sites, with respect to which it does not guarantee the legality, reliability, usefulness, veracity and timeliness of the content, information and services provided by them.

The owner of the portal does not control in advance and does not guarantee the absence of viruses and other elements in the content and services provided by third parties through the portal that may introduce alterations in the computer system, electronic documents or files of the Users.

At the moment in which the User accesses the links of third parties and leaves the website, this Legal Notice and Conditions of Use, as well as the Privacy Policy and the Cookies Policy will cease to have effect, their own conditions being applicable. and policies.

The owner of the portal will not be responsible, either indirectly or subsidiarily, for damages of any nature derived from the use and contracting of the contents and third-party services that can be accessed from www.cbcspain.com. By way of example, and in no way limiting, it will not be responsible for damages of any nature derived from:

  1. infringement of intellectual and industrial property rights and defective compliance or non-compliance with contractual commitments acquired by third parties;
  2. carrying out acts of unfair competition and illegal advertising;
  3. the inadequacy and disappointment of the expectations of the Services and Contents of third parties;
  4. the vices and defects of all kinds of services and content of third parties provided through the Portal

Notifications

The User may contact CENTRO DE SERVICIOS CATALONIA SPAIN, SL, either by email at This email address is being protected from spambots. You need JavaScript enabled to view it., using the available forms on the website, in person at the address indicated at the beginning of this document or through the telephone number +34 651 855 454.

All notifications and communications made by any means will be considered effective for all purposes.

By using this website, the User agrees that most of these communications with cbcspain.com are in writing and electronically. cbcspain.com will contact the User through the contact details provided through the form or information will be provided by posting notices on the website.

Personal data protection

Before completing the User Registration or compliance with the Contact Form, the User must read and accept the Privacy Policy, referring to the data protection regulations and the Law of Services of the Information Society.

The information or personal data provided by the User will be treated in accordance with the provisions of the Privacy Policy and the legislation in force on said matter.

The User expressly authorizes the treatment of their personal data, for the purposes determined in the Privacy Policy, by checking the corresponding box at the time of completing the data collection form, which will be mandatory to proceed to send it.

The personal data provided by the User through this Website will form part of the data processing system (files and databases) owned by CENTRO DE SERVICIOS CATALONIA SPAIN, S.L. Said information shall be confidential and secret, and may not be disclosed to third parties, without legally justified cause or the express authorization of the User in question.

The User agrees to provide CENTRO DE SERVICIOS CATALONIA SPAIN, S.L. your contact information truthfully and accurately (email and other necessary contact information), as well as not providing false, fraudulent or unlawful information or documentation.

The User has the right of access, opposition, rectification, cancellation, revocation, limitation and portability of their personal data through the email address This email address is being protected from spambots. You need JavaScript enabled to view it. or by ordinary mail to the address indicated above.

For more information you can consult the Privacy Policy at cbcspain.com.

Cookies policy

From the web www.cbcspain.com data storage and retrieval devices (cookies) may be used in the recipients' equipment and terminals, provided that they have given their consent after clear and complete information has been provided to them. on its use.

For more information, you can consult the Cookie Policy at cbcspain.com..

Intellectual and industrial property

All the contents of this Web Page (texts, photographs, graphics, images, icons, technology, software, links and other content), as well as its graphic design and source codes are owned by CENTRO DE SERVICIOS CATALONIA SPAIN, SL, without being able to None of the exploitation rights over them are understood to be assigned to the User beyond what is strictly necessary for the correct use of the Website, and regardless of whether or not they are subject to intellectual property.

In the event of the existence of this Website, content owned by third parties, CENTRO DE SERVICIOS CATALONIA SPAIN, S.L. It declares to have the pertinent permissions, authorizations and licenses that allow the owner and Users of the web to make use of them.

It is forbidden to use the contents of the Website to promote, contract or disclose advertising or information of its own or of third parties without the authorization of cbcspain.com, nor to send advertising or information using the services or information that are put to Users disposal, regardless of whether the use is free or not.

Users will not make any use of the contents of the Web contrary to the Law, uses and customs and public order, nor will they copy, distribute, disseminate, transform, modify or manipulate them.

Access to www.cbcspain.com does not imply in any case the authorization or license by CENTRO DE SERVICIOS CATALONIA SPAIN, S.L. for the use, beyond the strictly personal use, of any of the contents and / or information of the same, or on any right related to them.

Liability limitation

The User of this website accesses it at his own risk and expense. CENTRO DE SERVICIOS CATALONIA SPAIN, S.L., is not responsible for errors or omissions that the web may contain, although it puts all means at its disposal to prevent them.

The User acknowledges and accepts that access and use of the Website and / or the services included in it take place freely and consciously, under their sole responsibility. CENTRO DE SERVICIOS CATALONIA SPAIN, S.L. It will not be in any case responsible for the use that the User may make of the website or the services, nor for the damages that may derive from it.

Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of the information transmitted or obtained through this website unless it is established expressly the opposite in it.

CENTRO DE SERVICIOS CATALONIA SPAIN, S.L. will not be responsible for any damage or loss arising from a denial of service attack, virus or any other technologically harmful or damaging program or material that may affect your computer, computer equipment, data or materials as a result of the use of this page. website or downloading content from it or to which it redirects. Neither does it assume any responsibility for the contents of the links of third parties established on its website, nor for any damages that may occur due to the access, use or illegality of the contents, communications, opinions, products and services of the websites that are not managed by the owner of this website, declaring that in no case will it proceed to examine or exercise any control over their content.

Likewise, it will not assume any responsibility for the breach or delay in the fulfillment of any of the obligations assumed, when it is due to any event, act, lack of exercise, omission or accident that is beyond our reasonable control ("Cause of Force Majeure").

Legal actions

CENTRO DE SERVICIOS CATALONIA SPAIN, S.L. reserves the right to exercise civil or criminal actions that it deems appropriate for the improper use of this Website and its contents, or for the breach of these stipulations.

Applicable law and jurisdiction

All questions related to the www.cbcspain.com portal are governed by Spanish law and are subject to the jurisdiction of the Courts and Tribunals of Barcelona.

Likewise, cbcspain.com appears as an establishment adhering to the consumer Arbitration System through which consumers of cbcspain.com can resolve any type of claim out of court.

Privacy Policy

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At CENTRO DE SERVICIOS CATALONIA SPAIN, SL, we are very committed to the protection of your personal data and therefore, we guarantee compliance with the provisions of (i) Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, regarding the protection of natural persons regarding the treatment of personal data and the free movement of these data (RGPD); (ii) in Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD); (iii) and in Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce. The purpose of this Privacy Policy is to establish the bases on which the personal data that we collect about you is processed, or that you provide us, as well as we inform you about how we safeguard your personal data and what your rights are. This Privacy Policy may be updated from time to time, so we will always indicate the date of the last update. We strongly recommend that you review it carefully and visit it regularly, in order to ensure that you know the most current version of it.

Who is responsible for the treatment of your personal data?

The responsable in charge of processing personal data is CENTRO DE SERVICIOS CATALONIA SPAIN, S.L., with NIF number B66621772 and registered office located at Plaça Francesc Macià 7, planta 10 in Barcelona (Spain) with Postal Code 08029; and is registered in the Mercantile Registry of Barcelona, ​​Volume 45019, Folio 72, Page 474453, Registration 1.

What is a personal data?

A personal data is all information about an identified or identifiable natural person, such as name, surname, email address, telephone number, etc.

For what purpose do we collect your personal data?

Your personal data is used to provide the service and manage the contractual relationship; improve our products and services and control their quality; respond to inquiries and requests you make to us; contact you to manage the business relationship; prove the hiring; protect our rights and interests and those of third parties; comply with applicable laws and regulations; and with your consent, to send you commercial information that may be of interest to you.

Also, we collect your personal data for CENTRO DE SERVICIOS CATALONIA SPAIN, S.L.

We also inform you that we are present on social networks. The treatment of the data that is made of the people who become followers (and / or carry out any link or connection action through social networks) of our official accounts on social networks, will be governed by this section, the rest of this Privacy Policy and the Conditions of Use of the Web, as well as those Conditions of use, privacy policies and other regulations of access, use and the like that belong to the corresponding social network. In that environment, we will treat your data for the purposes of correctly managing your presence on the corresponding social network, informing you of our services, or of third parties that may be related to our activity, as well as for any other similar purpose in accordance with the policies. of each social network.

We will only use your personal data to fulfill the purpose for which it was obtained, and it will not be possible to process the data collected for a purpose that is not compatible with it.

What is the legitimacy for the treatment of your data?

The legal basis of the treatment is:

  • The consent you have given us. However, you can withdraw your consent at any time, without, in any case, this affecting our commercial or contractual relationship with you.
  • The execution of a contract and the provision of the service; that allows us to manage your contractual and commercial relationship with us, assist you through any of the available channels, and prove the contract.
  • The legitimate interest, to (i) properly manage our business, (ii) manage our offer of products and services and the public information available (iii) improve our customer service and ensure a correct user experience on the web, ( iv) get in touch with you, (v) fulfill statistical and market research purposes or satisfaction surveys, and (vi) evaluate the effectiveness of advertising.
  • Compliance with our legal and regulatory obligations.

What personal data is collected about me?

We can collect, use, store and transfer the following personal data when you register on our website, use our mobile applications, request information through a form or simply browse our web environment. By way of example, but not limitation, the personal data collected is as follows:

  • Contact information: Name, surname, telephone, email, etc.

We will register the information you provide us, we will store it, and we can use it in accordance with the aforementioned purposes. We may also use your information to generate aggregated data that does not identify you, for example, to generate statistics about our users or the geographical distribution of our visitors.

The user guarantees that the data provided is true, truthful, exact, complete and up-to-date, and he is responsible for any damage, direct or indirect, that may arise from this breach.

During the electronic purchasing process, the payment service provider may require, before completing the payment, an additional layer of authentication by entering a categorized personal data, in accordance with the 3D-Secure protocol and the provisions of Royal Decree-Law 19/2018, of November 23, on payment services and other urgent financial measures. Neither We nor any third party will have access to this information, which is encrypted and treated securely on your bank's servers, to avoid possible fraud and abuse in online purchases.

How do we collect your personal data?

We use different methods: you provide them to us directly when you request information from us or use our products or services (direct interaction); or through browsing our website using cookies and similar technologies (automated technologies). In this case, for more information see our Cookies Policy.

The information that you send us in the data collection forms is voluntary, however, in certain cases if you do not provide us with your personal data, we will not be able to contact you or provide you with the service or provide you with the product that you have requested.

How do we protect your personal data?

We have adopted the appropriate technical and organizational measures to provide a high level of information security and confidentiality to prevent the loss, misuse, alteration, unauthorized access and theft of personal data. For its adoption, we take into account the nature of the data processed, the scope, the context and the purposes of the treatment, as well as the risks of various kinds and seriousness for the rights and freedoms of natural persons.

Who can have access to your personal data?

When we communicate your data to third parties, we are committed to ensuring that the recipient has the appropriate technical and organizational measures to guarantee the confidentiality and security of the transferred data. We may communicate your data to some recipients if it is required to fulfill our contractual obligations, for the provision of certain services by third parties, and for the other purposes set forth in this Policy.

We may communicate your data to other companies in the CENTRO DE SERVICIOS CATALONIA SPAIN, S.L. , for reasons of administration and ordinary management of our business.

When it is necessary to process your personal data on our behalf by a third party, as a service provider, said treatment will be regulated by a written contract, expressly establishing that the person in charge of the treatment will only process the data according to the instructions that we have given him , as data controllers, having to maintain the confidentiality and security of the personal data that may be received and processed.

To whom is the data transferred?

CENTRO DE SERVICIOS CATALONIA SPAIN, S.L. informs you that your personal data will not be disclosed to third parties, without your consent.

Your personal data will be treated, stored and transferred to third parties in the manner and in the amount established in this Privacy Policy, in the contracts you have signed with us, and in the consents you have given us. We also inform you that your data may be transferred in those cases in which we are required by law.

For how long will we keep your personal data?

We will keep your personal data for the time strictly necessary to carry out the purposes for which they were collected, as long as you do not request their deletion, as well as the time necessary to comply with the legal obligations and possible responsibilities that may arise and that in each cases correspond according to each type of data. We may keep your personal data even after you have ceased to be our client, or have requested the deletion of them for the attention of possible responsibilities arising from the treatment during the prescription period, but we will keep them blocked and only to provision of Public Administrations, Judges and Courts.

What rights exist and how can I exercise them?

Any person has the right to obtain information about the treatments that are being carried out on their personal data by CENTRO DE SERVICIOS CATALONIA SPAIN, S.L. We inform you that you can exercise the following rights:

  • Right of access to your personal data, to know which of them are subject to treatment and how we carry out the processing of them.
  • Right to rectify any personal data that is inaccurate.
  • Right to delete your personal data, whenever possible.
  • Right to request the limitation of the treatment of your personal data.
  • Right of opposition to the processing of your personal data.
  • Right to data portability, so that they are transmitted to another controller in a structured, commonly used and machine-readable format.
  • Right to withdraw the consent granted at any time.
  • Right not to submit to automated decisions, including profiles, that produce legal effects or affect you in a similar way.

You can exercise your rights at any time and for free, by means of a written request, attaching a copy of your ID or identity document, addressed to our address, located at Plaça Francesc Macià 7, floor 10 of Barcelona (Spain) with Postal Code 08029, or by sending an email to the following address: This email address is being protected from spambots. You need JavaScript enabled to view it..

On the other hand, we inform you that you have the right to file a claim with the Spanish Agency for Data Protection (C / Jorge Juan, 6, 28001 Madrid) if you consider that the treatment of your personal data does not correspond to current legislation . For more information, you can access the website www.aepd.es.

How can you contact us?

If you have questions or comments about our Privacy Policy or our way of treating data, do not hesitate to contact us. We will be happy to assist you by email at the address This email address is being protected from spambots. You need JavaScript enabled to view it..

You can also contact by post to the following address: Plaça Francesc Macià 7, planta 10 de Barcelona (España) with Postal Code 08029.

Update date 03/06/2020.

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